Some of the Products are listed below.
We've Got You Covered!
Need Assistance with Your
TracVac, TruCutMower, PowerTek, Arrow Master, BrownBear, Broyhill or Packer Brothers Products?
"Thanks to the technician's guidance, I was able to fix my PowerTek machine without any hassle. The support was prompt and very professional."
- Josh D.
We offer over-the-phone assistance with
experienced technicians
who are ready to help with:
• Disassembly and assembly procedures
• Testing and adjusting procedures
• Maintenance questions
• Troubleshooting assistance
• Identifying and sourcing the right parts for your repairs
• Or locating manuals and schematics
• Engine and Equipment Malfunction
• Wiring Issues
We offer reduced hourly rates for live phone or email support, covering your specific needs, research, and documentation.
Expert Assistance for Your
TracVac, TruCutMower, PowerTek, or Packer Brothers Products
Disassembly and Assembly Procedures:
Step-by-step guidance to safely and efficiently take apart and put together your equipment.
Testing and Adjusting Procedures:
Instructions on how to properly test and adjust your machine to ensure optimal performance.
Maintenance Questions:
Expert advice on routine maintenance tasks to keep your equipment running smoothly.
Troubleshooting Assistance:
Identifying and resolving issues quickly to minimize downtime.
Identifying and Sourcing Parts:
Helping you determine the exact parts you need and where to get them for your repairs.
Mechanical and Wiring:
Helping with Mechanical Malfunctions or wiring issues.
Experienced Technicians:
Our team is composed of seasoned professionals who have years of experience with TracVac, TruCutMower, PowerTek, and Packer Brothers products. They've served in various roles such as field technicians, mechanics, lead technicians, service managers, designers, and fabricators. Their expertise ensures you receive top-notch assistance.
Convenient and Accessible:
Get help right from the comfort of your home with live phone or email support. No need to schedule appointments or visit service centers.
Affordable Rates:
We offer reduced hourly rates that include live assistance, research, and document support tailored to your specific needs.
Packages
Additional Time
$2 each min Over Package Price
What Clients say about us.
How it Works in
"4 Easy Steps"
STEP 1
Reach Out:
Contact us by completing the request form. Provide details about your equipment and the issue you’re facing, upload any photos/video that can help us help you.
STEP 2
Get Matched:
We’ll connect you with a technician who specializes in your type of equipment and we will respond with in 24 hours.
STEP 3
Receive Assistance:
Whether it’s a step-by-step guide over the phone or detailed instructions via email, our technicians are ready to assist.
STEP 4
Follow-Up Support:
Need further help? We’re just a call or email away for continued support and troubleshooting.
Let's Solve your Problem.
Fill out the Form, and one of our technicians will set up an introduction call.
We are ready to help you in 24 hours.
Contact us today and experience the convenience of expert technical support at your fingertips. No matter how challenging the situation, we're here to help!